Roompal
Support
Roompal is a room-rental app for students and young professionals in the Philippines. The app is launching soon — in the meantime, you can reach us by email and read our policies below.
Contact support
Questions, feedback, or trouble with the app? Email roompal.ph@gmail.com. We aim to reply within a few business days.
Privacy & data requests
To access, correct, or delete your data, email roompal.ph@gmail.com or see the Account & Data Deletion Policy.
Report a safety issue
You can report a listing, profile, or conversation from inside the app. If you are in immediate danger, call 911 first.
Common questions
Many questions are answered on our home page FAQ — including how verification works, the difference between booking a transient stay and applying for a long-term lease, and how renters, landlords, and guarantors use Roompal.
Delete your account or data
You can delete your account from the app (Profile → Delete Account), or email roompal.ph@gmail.com with the subject "Account deletion request". Full details are in the Account & Data Deletion Policy.